Terms & Conditions

Last updated: August 2026

Welcome to JustHealth SA. By accessing or using this website and/or purchasing products from us, you agree to be bound by these Terms & Conditions.

Please read these Terms & Conditions carefully before using our website or placing an order.

1. About These Terms

These Terms & Conditions apply to your use of the JustHealth website and to purchases made through the website.

By placing an order, you confirm that you have read and accepted these Terms & Conditions.

JustHealth reserves the right to update these Terms & Conditions from time to time. The version published on this website at the time of your purchase will apply to that purchase.

2. Products and Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on the website are accurate and up to date.

However:

  • Product colours may vary depending on your device or screen.
  • Packaging and product appearance may occasionally differ from website images.
  • Product information may be updated without prior notice.
  • Availability may change without notice.

We reserve the right to correct errors, omissions or inaccuracies on the website.

3. Health and Wellness Information

Information provided on this website is intended for general informational and wellness purposes.

Products and services offered by JustHealth are not intended to replace professional medical advice, diagnosis or treatment from a qualified healthcare professional.

You should consult an appropriately qualified healthcare professional regarding any medical condition, medication, pregnancy, allergies or other health concerns before using any product or therapy where appropriate.

Do not discontinue prescribed medication or treatment based solely on information provided on this website.

4. Orders

An order placed through the website constitutes a request to purchase the selected products.

Orders are subject to product availability and successful payment.

JustHealth reserves the right to decline or cancel an order where:

  • A product is unavailable
  • An obvious pricing or product description error has occurred
  • Payment cannot be verified
  • Fraudulent or suspicious activity is suspected
  • Circumstances outside our reasonable control prevent fulfilment

If an order is cancelled by JustHealth after payment has been received, the applicable payment will be handled in accordance with applicable law.

5. Prices

All prices displayed on the website are stated in South African Rand (ZAR), unless otherwise indicated.

Prices may change without prior notice. The price applicable to an order is the price displayed at the time the order is placed, subject to obvious errors.

Delivery charges, where applicable, will be displayed separately.

6. Payment

Payment must be successfully completed before an order can be processed and dispatched.

We may use third-party payment providers to securely process payments.

JustHealth does not necessarily store complete payment card information.

7. Delivery

Orders will be delivered to the address supplied by the customer during checkout.

Delivery times are estimates and may be affected by courier delays, public holidays, incorrect delivery information, weather, strikes or other circumstances beyond our reasonable control.

Please ensure that your delivery information is correct before completing your order.

Additional delivery information is provided in our Shipping & Returns Policy.

8. Customer Responsibility

Customers are responsible for:

  • Providing accurate billing and delivery information
  • Reviewing their order before payment
  • Following product instructions and recommended usage
  • Ensuring that products are suitable for their individual circumstances
  • Seeking professional advice where appropriate

9. Intellectual Property

All content appearing on this website, including text, graphics, logos, images, photographs, designs and other materials, is owned by or licensed to JustHealth unless otherwise stated.

Content may not be copied, reproduced, modified, distributed or commercially exploited without prior written permission.

10. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorised access to the website or its systems
  • Introduce malicious software or harmful code
  • Interfere with the operation or security of the website
  • Use website content for fraudulent or misleading purposes

11. Third-Party Services and Links

The website may contain links to third-party websites or use third-party services.

JustHealth is not responsible for the availability, content, security or privacy practices of third-party websites or services.

12. Limitation of Liability

To the extent permitted by applicable law, JustHealth will not be liable for losses arising from circumstances outside its reasonable control, including website interruptions, courier delays, technical failures or third-party service interruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any right, warranty or protection that cannot lawfully be excluded or limited under applicable South African law.

13. Consumer Rights

Nothing in these Terms & Conditions limits or excludes any rights afforded to consumers under applicable South African consumer protection legislation.

Where a product is defective, unsafe, does not correspond with its description, or otherwise fails to meet applicable legal requirements, the customer’s statutory rights will apply.

14. Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy.

15. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

16. Contact

For questions regarding these Terms & Conditions, please contact:

JustHealth SA
Email: admin@justhealthsa.co.za
Telephone: +27 82 851 9386
Address: Montagu, Western Cape 6720