Privacy Policy


Last updated: August 2026

JustHealth SA (“JustHealth”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, purchase our products, contact us, or otherwise interact with JustHealth.

1. Information We Collect

We may collect personal information that you provide to us, including:

  • Your name and surname
  • Email address
  • Telephone or mobile number
  • Billing and delivery address
  • Information provided when placing an order
  • Information provided when contacting us
  • Account and login information, where applicable
  • Payment and transaction information
  • Any other information you voluntarily provide to us

When you use our website, certain technical information may also be collected automatically, such as your IP address, browser type, device information and website usage information.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfil orders
  • Arrange delivery of products
  • Process payments
  • Communicate with you regarding your orders or enquiries
  • Provide customer support
  • Manage your account, where applicable
  • Improve our website, products and services
  • Send marketing communications where you have provided the necessary consent
  • Maintain website and transaction security
  • Comply with applicable legal and regulatory requirements

We will not use your personal information for purposes that are incompatible with the purposes for which it was collected without your consent or another lawful basis.

3. Sharing Your Information

We may share relevant personal information with trusted third-party service providers where necessary to operate our business, including payment processors, courier and delivery companies, website hosting providers, IT service providers and other suppliers assisting us with our operations.

We do not sell your personal information to third parties.

Third parties who process information on our behalf are expected to maintain appropriate safeguards for personal information.

4. Payment Information

Payments may be processed through third-party payment providers. JustHealth does not necessarily receive or store your complete payment card details.

Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website usage and provide a better browsing experience.

You may adjust your browser settings to refuse or restrict cookies. Some website functionality may be affected as a result.

6. Protection of Personal Information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to fulfil our contractual and legal obligations, resolve disputes and enforce our agreements.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction or updating of inaccurate information
  • Request deletion of information where legally permitted
  • Object to certain forms of processing
  • Withdraw consent where processing is based on consent
  • Lodge a complaint regarding the processing of your personal information

Requests may be sent to:

Email: admin@justhealthsa.co.za

9. Direct Marketing

Where required, we will obtain the appropriate consent before sending direct electronic marketing communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided or contacting us directly.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page together with the date of the most recent update.

12. Contact Us

If you have any questions regarding this Privacy Policy or the way we handle personal information, please contact:

JustHealth SA
Email: admin@justhealthsa.co.za
Telephone: +27 82 851 9386
Address: Montagu, Western Cape 6720